Privacy Policy

Last Updated: July 13, 2026

1. Introduction

Welcome to Synergy Talent. This Privacy Policy describes the policies and procedures of Synergy Talent Rpo Inc., a company registered at 1034 Churchill Ave, Oakville, Ontario L6H 2A6, Canada, regarding the collection, use, processing, and disclosure of personal information we receive from users of our website (www.synergytalent.mom) and clients of our professional technology services. Synergy Talent is the developer and operator of this platform, and we take our responsibility for your data seriously.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please discontinue use of our website and services immediately. This policy applies to all information collected through our website, email communications, phone conversations, and any other interaction you may have with Synergy Talent Rpo Inc.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.

2. Information We Collect

We collect several types of information from and about users of our website and services. The categories of information we may collect include the following:

2.1 Personal Identification Information

When you fill out our contact form, subscribe to our newsletter, request a consultation, or otherwise interact with us, we may collect personal identification information that you voluntarily provide. This may include your full name, email address, telephone number, company name, job title, and any additional details you choose to share within the message body of your inquiry. Providing this information is entirely voluntary, but failure to provide certain information may limit our ability to respond to your request or provide you with the requested services.

2.2 Technical and Usage Data

When you visit our website, our servers automatically collect certain technical information sent by your browser. This includes your Internet Protocol (IP) address, browser type and version, operating system, device type, referring URL, pages visited on our site, the date and time of your visit, time spent on each page, and other diagnostic data. This information is collected through server logs, cookies, and similar tracking technologies and is used for website analytics, performance optimization, and security monitoring purposes.

2.3 Communication Records

We maintain records of communications you have with us, including emails sent to service@synergytalent.mom, phone calls made to our office at +1 (509) 479-5406, and messages submitted through our website contact forms. These records help us provide consistent and high-quality support and track the history of our professional relationship with you.

2.4 Business and Project Information

In the course of providing computer systems design, integrated systems engineering, and technical consulting services, we may receive sensitive business information, technical specifications, architecture diagrams, source code repositories, system credentials, and other proprietary data from our clients. This information is governed by the terms of our client service agreements and is handled with the highest degree of confidentiality and security.

3. How We Use Your Information

Synergy Talent Rpo Inc. uses the information we collect for the following purposes, each grounded in legitimate business interests, contractual necessity, or your explicit consent where required by applicable law:

• Service Delivery: To provide, maintain, and improve our computer systems design, integrated systems engineering, digital transformation, cybersecurity architecture, cloud infrastructure, and technical consulting services. This includes using your information to understand your project requirements, develop proposals, execute deliverables, and provide ongoing support.
• Communication: To respond to your inquiries, questions, and requests submitted through our contact form, email, or phone. We use your contact details to keep you informed about project progress, service updates, and relevant developments in your engagement with us.
• Personalization: To tailor our website content and service recommendations to better match your interests and professional needs based on your browsing behavior and stated preferences.
• Marketing Communications: With your consent where required, to send you information about our services, industry insights, case studies, upcoming events, and promotional offers that we believe may be relevant to your business. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
• Analytics and Improvement: To analyze website traffic patterns, monitor the performance of our digital platforms, identify areas for improvement, and develop new features and services that better serve our clients. All analytics data is aggregated and anonymized where technically feasible.
• Legal Compliance and Security: To comply with applicable laws, regulations, legal processes, and governmental requests. This includes detecting, preventing, and addressing fraud, security breaches, technical issues, and violations of our Terms of Service or other policies.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. Cookies are small text files stored on your device by your web browser. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as page navigation, secure areas access, and form submission processing. The website cannot function optimally without these cookies, and they do not require your consent under applicable privacy laws.
• Analytics Cookies: We use analytics tools to understand how visitors interact with our website, which pages receive the most traffic, and how users navigate through our content. This information helps us improve website performance, user experience, and content relevance. Analytics data is aggregated and does not identify individual visitors.
• Functional Cookies: These cookies enable the website to remember choices you make, such as your language preference or the region you are in, and provide enhanced, more personalized features. The information collected by these cookies may be anonymized, and they cannot track your browsing activity on other websites.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality and features of our website, and some parts of the site may not work as intended.

5. Data Sharing and Disclosure

Synergy Talent Rpo Inc. does not sell, trade, rent, or otherwise transfer your personal information to third parties for their direct marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, provide website hosting, perform data analytics, process payments, deliver email communications, and assist with other operational functions. These service providers have access to your personal information only to perform specific tasks on our behalf and are contractually obligated to protect your data and not disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of the business transaction. We will provide notice on our website and, where required by law, obtain your consent before your personal information is transferred and becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, including courts, regulatory agencies, and law enforcement. We will make reasonable efforts to notify you of such disclosure unless prohibited by law or where notification would impede an ongoing investigation.
• Protection of Rights: We may disclose information to protect and defend the rights, property, or safety of Synergy Talent Rpo Inc., our clients, employees, or the public. This includes exchanging information with other companies and organizations for fraud protection, security risk mitigation, and legal dispute resolution.
• With Your Consent: We may share your information for any other purpose with your explicit and informed consent, obtained at the time of collection or prior to the disclosure.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention periods depend on the nature of the information and the purpose of its collection:

• Contact form submissions and general inquiries: Retained for up to 2 years from the date of last communication, unless a longer business relationship is established.
• Client project data and business records: Retained for the duration of the client engagement plus 7 years to comply with Canadian tax, accounting, and corporate record-keeping obligations, or as otherwise specified in the client service agreement.
• Website analytics and server logs: Retained for up to 26 months, after which data is either deleted or irreversibly anonymized.
• Marketing subscription data: Retained until you unsubscribe or withdraw consent, at which point your information is promptly removed from our marketing systems.

When personal information is no longer required, we take reasonable steps to securely destroy or permanently de-identify it in accordance with industry best practices and applicable legal requirements.

7. Data Security

Protecting your personal information is a priority for Synergy Talent Rpo Inc. We implement and maintain administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your data against unauthorized access, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers, ensuring that information sent through our website remains confidential during transit.
• Firewall protection, intrusion detection systems, and regular vulnerability assessments to defend against external threats and unauthorized network access.
• Access controls and authentication mechanisms that limit data access to authorized personnel who require it to perform their job functions, enforced through role-based permissions and multi-factor authentication where applicable.
• Regular security awareness training for all employees and contractors who handle personal or client data.
• Periodic security audits, penetration testing, and risk assessments conducted by qualified security professionals to identify and remediate potential vulnerabilities.
• Incident response procedures and data breach notification protocols that comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

While we strive to protect your personal information, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data, and you acknowledge that you provide your personal information at your own risk. In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. Synergy Talent Rpo Inc. is committed to respecting and facilitating these rights to the extent required by applicable law. Your rights may include:

8.1 Right to Access

You have the right to request confirmation of whether we hold personal information about you and to obtain a copy of that information. Upon verification of your identity, we will provide you with access to your personal data in a commonly used electronic format, subject to any legitimate restrictions under applicable law.

8.2 Right to Rectification

If you believe that any personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct or update it. We will promptly make the necessary corrections upon verification of the inaccuracy and your identity.

8.3 Right to Erasure

You may request that we delete your personal information from our systems in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when the data has been unlawfully processed. We will comply with your request unless retention is required by law or for legitimate business purposes such as defending legal claims.

8.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information in specific situations, such as when you contest the accuracy of the data or object to its processing. During the restriction period, we will store your data but not otherwise process it without your consent or as necessary for legal claims.

8.5 Right to Data Portability

Where processing is based on your consent or a contract, and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another organization without hindrance from us.

8.6 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes at any time. You may also object to processing based on our legitimate interests unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

8.7 Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. To withdraw consent, please contact us using the details provided in Section 11 of this policy.

To exercise any of these rights, please contact us at service@synergytalent.mom or write to us at the physical address listed in the Contact section below. We will respond to your request within the timeframes required by applicable privacy legislation, generally within 30 days. We may need to verify your identity before processing your request.

9. International Data Transfers

Synergy Talent Rpo Inc. is headquartered in Oakville, Ontario, Canada, and our primary data storage and processing facilities are located in Canada and the United States. If you are accessing our website or services from outside Canada, please be aware that your information may be transferred to, stored in, and processed in Canada or the United States, where our servers and central databases are operated.

By using our website and providing your personal information, you consent to the transfer, storage, and processing of your data in Canada and the United States. We take appropriate safeguards to ensure that your personal information receives an adequate level of protection in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is processed. These safeguards may include standard contractual clauses approved by relevant regulatory authorities.

10. Third-Party Links and Services

Our website may contain links to third-party websites, plugins, and applications that are not owned or controlled by Synergy Talent Rpo Inc. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content.

When you leave our website, we encourage you to read the privacy policy of every website you visit. This Privacy Policy applies solely to information collected by Synergy Talent Rpo Inc. through our website at www.synergytalent.mom and our direct interactions with you.

11. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16 without verification of parental consent, we will take immediate steps to delete that information from our records. If you believe that a child under 16 may have provided us with personal information, please contact us immediately at service@synergytalent.mom.

12. Contact Us

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will post the updated policy on this page and update the Last Updated date at the top of the policy. We may also notify you of significant changes via email if we have your contact information on file. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.